1. Who this notice covers
This notice applies to personal data handled by Alteralab PLT 202604001306 (LLP0046539-LGN) through this website and direct communications connected with our activities. Alteralab is the data controller for information it determines how and why to process.
The website is intended for general organisational enquiries. Please do not submit health records, identity documents, banking details, or other sensitive information unless we have expressly requested it through an appropriate channel.
2. Information we may receive
- Your name, contact details, organisation, role, and the contents of an enquiry.
- Information in a career expression of interest, portfolio, or professional profile that you choose to provide.
- Basic company and service-category information in a vendor introduction.
- Technical records that a hosting or security provider may process, such as IP address, browser type, requested page, date, time, and diagnostic events.
- Your website storage preference and, if enabled, your choice to load third-party media.
3. Why we process information
- To respond to enquiries and assess possible programmes, collaborations, or partnerships.
- To consider expressions of interest for future roles or vendor needs.
- To operate, secure, troubleshoot, and improve the website and its content.
- To maintain appropriate business records and meet legal or regulatory duties.
- To protect the rights, safety, and legitimate interests of visitors, communities, Alteralab, and others.
4. Choice and consent
Where consent is appropriate, you may choose whether to provide information and may withdraw that consent by contacting us. Withdrawing consent does not affect processing already carried out lawfully and may mean we cannot continue the relevant conversation or service.
Optional external media is blocked until you choose to allow it. You can change that choice through Cookie settings.
5. Disclosure and service providers
We may share limited information with service providers that support hosting, security, communications, professional advice, or a requested activity. They should only process it for the agreed purpose and with appropriate safeguards.
We may also disclose information where required by law, to protect legal rights or safety, or in connection with an organisational restructuring. We do not sell personal data.
6. International processing and retention
Some providers may process information outside Malaysia. Where this occurs, we will take reasonable steps required by applicable law to protect the information.
We keep personal data only for as long as needed for the purpose described, related records, dispute resolution, security, or legal duties. Retention periods vary by the nature of the relationship. Information that is no longer needed will be deleted, anonymised, or securely disposed of where reasonably practicable.
7. Security
We use reasonable organisational and technical measures appropriate to the information and risk. No internet transmission or storage system is completely secure, so please use care when choosing what to send by email.
8. Your choices and rights
Subject to applicable Malaysian law, you may ask about personal data we hold, request access or correction, withdraw consent, or object to certain direct-marketing use. We may need to verify your identity and may retain information where the law permits or requires it.
Send requests to info@alteralab.asia with the subject “Privacy request”. Include enough detail for us to understand the request, but do not email unnecessary identity documents.
9. Children and changes
This website is not designed to collect personal data directly from children. A parent, guardian, or responsible organisation should contact us before providing information about a child.
We may update this notice when our practices or legal obligations change. The date above shows the latest published version.
10. Regulatory references
This working notice is informed by Malaysia’s Personal Data Protection Act 2010 (Act 709), the Personal Data Protection (Amendment) Act 2024, and guidance published by the Personal Data Protection Commissioner. It should be reviewed against Alteralab’s actual data flows and by qualified Malaysian counsel before being relied on as a final legal notice.